When my Lux Capital partner Peter Hebert recommended we interview our co-investor from Kleiner Perkins, Randy Komisar I jumped—not because of Kleiner’s long-standing track record of investing early in companies like Amazon, Google and Genentech, but because Randy, like our partner Larry Bock, is a rare breed of VC: “a mensch on a mission.”. When VCs invest with other VCs they’re really investing with partners at firms—not the firms themselves. VC investing is a relationship, access and entrepreneurial-mentorship business. We work for two customers who we tirelessly serve--and the day we make the decision to manage money for someone or invest it with someone is the day we start working for our investors and working for our entrepreneurs. Randy Komisar is a great embodiment of this principle. Feed you brain or miss this exclusive interview at your own intellectual peril.
Randy Komisar is serial entrepreneur and a partner at venture capital firm Kleiner Perkins Caufield & Byers. Prior to his current role, he was a co-founder of Claris Corporation, served as CEO for LucasArts Entertainment and Crystal Dynamics, and acted as a "virtual CEO" for such companies as WebTV, Mirra, and MondoMedia. He was a founding director of TiVo [TIVO] where he is currently chairman of the Nominating and Governance Committee. Earlier, Randy served as CFO of GO Corporation and Senior Counsel for Apple Computer [AAPL], following a private practice in Technology Law.
Randy also works with social ventures to translate the strengths of for-profit entrepreneurship to for-benefit organizations. He has been an advisor to GlobalGiving from its inception and helped to launch Ignite Innovations. He serves on the International Advisor Boards for the UCSB Engineering School, the UCSB Institute for Energy Efficiency, and the National Entrepreneurship Network in India.
Randy holds a BA in Economics from Brown University and a JD from Harvard Law School. He is a Consulting Professor of Entrepreneurship at Stanford University and author of the best-selling book The Monk and the Riddle, as well as several articles on leadership and entrepreneurship. He is co-author of an upcoming Harvard Business School Press book on planning innovation. Randy frequently speaks in the U.S. and abroad on such topics.
What was the career path that led you to become a venture capitalist?
I never set out to become a venture capitalist. I’m actually a serial entrepreneur! I started my career as a rock promoter and as a director of a community development program in the city of Providence. Once I realized that everyone I was negotiating and doing businesses with was a lawyer, I decided to go to law school. After graduating and practicing for a short period of time, I did my first entrepreneurial stint spinning out a company from Apple called Claris Corporation.
Claris was a great success and a terrific experience. I was young, I was hungry, and I worked with some amazing people. I caught the startup bug and began doing more companies after that. I went off and worked as the CFO at GO Corporation, one of the early hand computing companies. I then ran LucasArts Entertainment for George Lucas, and then another game company backed by Kleiner Perkins called Crystal Dynamics. Around the end of the boom, I created a new type of position called “Virtual CEO,” where I would help to run a portfolio of early-stage companies. I wouldn’t take the formal CEO role, but would act as a senior leader, decision-maker and mentor. Through that role I did a whole series of companies including WebTV, TiVo, Mondo Media, and some not-for-profits like GlobalGiving.
Around 2000 I started teaching at Stanford, did a few for-profit and some social ventures, and was then invited by John Doerr to come join Kleiner Perkins in 2005. That was the first time I ever thought about venture capital!
When you have the choice between investing in a great technology or a great person, which takes priority?
My priority is always the person, and the reason why is pretty simple: I generally believe that plan A, the business plan that I’m investing in, is not the plan that will ultimately succeed. The path from plan A to plan B or whatever plan is ultimately successful is going to take some zigging and sagging—and it requires a great team to navigate that path. So first and foremost, I’m investing in the team. Secondarily, I’m investing in the team’s existing hypothesis about their market and their product. It needs to be compelling, but I’m not foolish enough to believe that it’s simply a matter of execution.
What are 3 attributes of both good and bad entrepreneurs?
A good entrepreneur is highly creative. They are slightly deaf and slightly dumb- meaning they are not oblivious to the market, but they are tenacious to their core beliefs—and they are capable of sufficiently communicating their vision and purpose to be able to recruit their constituencies: the employees, investors, and partners necessary for success.
Bad CEOs are fairly analytic and fairly rote. They might be very smart analytic types, but they are fundamentally not the creative types. They are people who are incapable of articulating or persuading the constituencies necessary for success, and by-and-large they are people who are completely dogmatic about their view of the product or the service that is going to deliver the ultimate success to their company.
In good markets and bad markets, people are always quoted saying: “it’s a great time to be an entrepreneur.” Is there ever a bad time?
I was just having this conversation with some students from North Carolina State, who came on an annual trip to get a sense of the Valley. One of the students asked: “What the heck are we ‘gonna do now?” I looked at him and I asked: “Do you have any debt?” (Not much, some student loans). “Do you have any dependents?” (No, I’m single). “Do you have any assets that just got devalued in this last crash?” (No). And so I said: “You’re in great shape!”
There’s probably no better time to go off and start something new. My general sense is that the passionate entrepreneurs are almost irrepressible, and there’s never a bad time for that personality type. The reality is that in the market we have right now, it is difficult to get traction, it is difficult to acquire capital, and it is difficult to convince constituents. That’s largely because of the uncertainty that each one of those constituents face in their own businesses. So I wouldn’t want to be Pollyannaish about what’s going on today, but we’ve seen some of the best companies built out of these types of circumstances. Google [GOOG], for example, was basically born out of the bubble-bust of 2000-2003.
Do you have a preference for first-time vs. repeat entrepreneurs?
I love the repeats, and in particular I love the repeats who have had at least one failure in their history, because I think you learn so much more in failure. I would be cautious with the 23-year-old who came out with a good idea, caught the wind of the market, found a liquidity event, claimed victory and then tried to repeat the performance at 28 or 29. That individual probably isn’t humble enough to have learned what they needed to learn during that first experience, and so they’re set up for a fall when that wind slows down. That’s why I particularly like to find someone who may have actually failed before.
How do you distinguish between innovation and entrepreneurship?
I think innovation is well distributed on a global basis wherever there are smart people. Entrepreneurship, however, is not. Entrepreneurship is a profession, though we may treat it more like a rogue characteristic or personality trait. The reality is that in our economy today, the innovation industry, which is driven by entrepreneurship, is the equivalent of an industry sector. In a way, it has become the R&D for many different industries ranging from pharmaceuticals to telecommunications to entertainment, and now we’re even seeing it in industries like the automobile industry.
You’ve mentioned a whole slew of industries. What areas are you bullish on, and conversely what are some areas that you wouldn’t want to be funding today?
I am excited about alternatives and energy, because I think there’s a big problem to be solved. My attention focuses on where there are large problems that businesses can help solve in the next 4-10 years, and energy is an area that is clearly going to need many new solutions over the course of the next decade. The problem, of course, is the near-term pressures from the commodities markets and elsewhere that make it very difficult to rationalize investments in today’s markets. The good news is that policy will be highly supportive and give a helping hand to this industry to get through what could be a very difficult time – the sort of time that killed the first alternative energy industry that sprang up at the end of the Carter administration and died with $20 per barrel oil in the 1980s. While I like the energy sector because it solves a big problem, I’m nervous about that sector in the near-term, and I think you have to be careful about how you invest in it.
I’m very excited about what’s going on in mobile digital communications, entertainment and applications, and I think the revolution we saw around the PC in the 80s is extending itself today into mobile. It’s a global phenomenon. It’s difficult to figure out where the winners are going to be, but it’s a significant market trend.
I’m not that excited about investing in areas that surround retail. I’m not very interested in many new retail ideas, and even e-commerce to some extent is suffering in that I don’t think there are big problems to be solved. We have very good online solutions and we’ve got good physical solutions, so areas like retail are very uninteresting to me.
When you think about venture capital as an asset class or industry? It’s been almost a decade without having hugely receptive capital markets for IPOs. Big companies are struggling with potential M&A, and stock currency has been obliterated. How do you think about the venture industry and what may need to change or evolve?
I do think the venture industry is in the process of changing and needs to change. I don’t think we’re living in the world that existed in the mid-1990s, when VCs with small funds and no leverage were able to make small bets and reap huge returns. I think that structural era has changed. Venture capital is now global, and as a result if you’re going to be in the VC business at scale you have to think about how you want to participate in those global phenomena, and at least make very clear decisions about where you are not going to participate. I think as we look at industries like green energy and alternatives, if you believe in those industries and want to invest in them, you’ve got the difficulty of having to invest huge amounts of capital over the course of building those companies to reach a cash-flow positive state. As a result, you’ve got to have a different model about how you deal with leverage, how you remove risk with early capital, how much you invest in later stages of those companies, and where the ecosystem is for continuing investments. I think the notion of building businesses with very little capital that are going to have outsized returns - the Googles of the world - are going to be far and few between. I think where we see small capital invested, like in the Internet, we are going to see generally relatively small returns, because these days there are very few barriers to entry.
I do think VC is changing. It’s becoming more of a scale buisness, more of a global business. It takes more financial engineering than it did before because of the amounts of capital necessary to take some of these companies to fruition, and timeframes are also going to be longer as a result.
What is your contrarian view about the world?
I think that the issues we’re seeing today that we ascribe to markets, to politicians, and to global politics are all human issues, and that the human psychology and the human character are really where we need to focus our attention as individuals and as a society if we want to resolve any of these larger dilemmas.
What’s your favorite book and favorite movie?
I have so many favorite books, but on I go to over and over is Moon in a Dew Drop by Eihei Dogen. Timeless wisdom.
Same with movies, again, so many favorites, but my pick in the last year was Man on Wire about Philippe Petit, that extraordinary man who walked a tightrope between the Twin Towers. He epitomizes great entrepreneurship. This movie elevates one's soul.
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